Catalyst Wallet | Terms and Conditions
Access
- Users can redeem the wallet credits while paying the invoice.
- Available credits can be viewed in your Catalyst Account.
Usage
- Wallet credits can be redeemed against all future invoices from the same Catalyst account.
- If there is any invoice raised offline without the wallet credits deduction, then the credits can't be utilised in that invoice, but can be used for the next bill cycle.
- All wallet credits are time-sensitive and need to be used within the expiration date.
- Unless stated, the promotional wallet credits cannot be combined with the $250 wallet credits that new users receive for deployment of their first project to production.
Transfer
- Credits cannot be encashed or transferred to a bank account or card.
- Wallet credit can be transferred between two users as long as it is within the same organization (same domain) and country. To request a transfer, write an email to wallet@zohocorp.com
- Credits cannot be transferred to someone outside an organization.
- All unused credits will lapse when the customer cancels the account.
Exceptions in Credit Usage
- You can't use these credits on any other Zoho product. Credit usage is restricted on Catalyst only.
Reach out to us at wallet@zohocorp.com / LIVE CHAT to get instant help from us.